Our Store Policies
In today’s online market, honesty is the best policy. That’s why we designed the most generous and transparent store policy for our customers. Read below to learn more and don’t hesitate to contact us with questions!
Return / Refund / Exchange Policy
Everything You Need to Know
What items can be returned? Don’t worry. We are accepting returns for all products.
When products can be returned? A Customer has to inform us within 2 days of receiving the product to be eligible for returns.
In what condition can items be returned? Item has to be intact, unused and then only it will be eligible for the Refund / Store credit / Exchange with a product of equal value.
What products can be returned for? Products can be returned for Store credit or Exchange product of equal value only. OR Refunds of money to account can be given after deducting shipping and postage expenses and applicable taxes levied at time of sales.
How to initiate a return or exchange? An email has to be sent to us within 2 days of receiving the product to mentioning your order details and reason of the return of the product.
What if the product is faulty or damaged? If by any chance or mistake the company sends you the product which is faulty or damaged, in that case the company will give you 100% money back to your account or with 100% store credit. Just inform the company immediately within 2 days to initiate the refund process.
How the return courier works? We have tie-ups with different shipping companies to pick-up the returns, but in case the return facility is not available from the shipping company, then the customer has to send products by self courier through any reputed Courier Company or by Speed post.
NOTE: In case the company receives the product damaged by the customer or without its proper packaging or if the product was used, then the company is not liable to give any refund / exchange / store credit to the customer.
Privacy at FASHION SPARK
Trust Us with Your Information
We respect your privacy and are committed to maintaining it. When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, mobile number, delivery address, telephone number, product selections, credit card or other payment information and password.
We respect your privacy and are committed to maintaining it. When you shop on FashionSpark.in, we will ask you to input and will collect personal information from you such as your name, e-mail address, delivery address, contact number, debit/credit card or other payment information and password. None of this data is of a personal nature and will help us improve the quality of our service.